Two-eye seeing
When facing complex problems like #climatechange, we need people from different disciplines to find solutions. And this is hard because...
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All you need to know about productive disagreement
Oct 18, 20231 min read
Why you're writing it wrong
Source: The Harvard Gazette. Interview with Tood Rogers. We spend many hours trying to craft a beautifully written post. According to...
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Jun 13, 20234 min read
Lessons from the Genius Bar
It was late afternoon when I noticed the Internet wasn’t working properly on my computer. I’ve checked the usual suspects: Are my kids...
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May 25, 20232 min read
Is he polite or kind?
The higher a person ranks in an organisation, the more likely it is that they’re hyper-disconnected. This is quite a position for Steve...
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May 5, 20232 min read
Because they care
When people ask how they can get better at managing difficult conversations, disagreements and conflict, I always tell them what’s worked...
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Apr 15, 20232 min read
How objective are you?
We don't retract easily, we don't recognise our mistakes even when they’re crystal clear in front of us, and we’re terrible at...
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Apr 1, 20232 min read
Don't use the F word
If there’s an inflammatory word that can set a difficult conversation on fire it’s the word fair, in all its variations: “I don’t think...
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Mar 17, 20232 min read
Getting it wrong
How often do we get it wrong? Probably more often than you and I would like to admit. Einstein once said “There is not the slightest...
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Mar 3, 20233 min read
Did you see this?
We’re still suffering the consequences of misleading information that was presented to us as fact in the past. Think about the £350...
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Feb 17, 20233 min read
Never block or retreat
We’ve all encountered people who seem to be an endless source of conflict. You might hear them saying that others are doing terrible...
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