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Story Practice
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All you need to know about productive disagreement
Aug 5, 2018
2 min read
Do you need a haircut?
It’s a beautiful morning and I’m at the hairdresser’s enjoying a green tea and a chat with Silvia. We’re talking about her trips around...
Dec 26, 2017
2 min read
Customer care, or caring for your customer
Some time ago I had a dental problem and I needed surgery. The doctor who was to perform the operation phoned me at 9.00 pm on that day...
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