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Story Practice
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All you need to know about productive disagreement
The risk of “I understand”
One of the worst bits of feedback you can get after a presentation is “I understand.” Whenever I hear somebody saying this I know I’m in...
Dec 11, 2020
3 min read
I have no answer to that
When Margaret Hamilton, software engineer on the Apollo Project, was asked how researchers could overcome the suffocating bureaucracy at...
Nov 22, 2018
1 min read
Pushing away your customers
Many companies appear to have a strategy of making you buy their product and then getting rid of you as soon as they can. That might...
Sep 25, 2018
1 min read
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