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All you need to know about productive disagreement
Feb 3, 20191 min read
I chose this job
There’s a street performer in Edinburgh who knows his job. He asks people to come closer to create a more cohesive and intimate group. He...
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Jan 31, 20192 min read
What is your business saying about you?
That other day I went with my son and his friend to the woods to make a den. They were excited about the idea of building something...
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Jan 29, 20192 min read
The test of the indispensable pro
My friend used to work in a lab. Researchers are peculiar people. They can actually spend long hours at work and really enjoy it....
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Jan 27, 20191 min read
You’re on automatic renewal
Time is becoming a luxury. Companies ask you to sign up for packages that expire every 18 months. Your mobile, gas company, car...
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Jan 24, 20191 min read
Your customer is not right
Sometimes we fall into the trap of wanting to be who we think our customers want us to be. We listen to our customers, we conduct surveys...
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Jan 22, 20191 min read
Creating meaning over purpose
Creating meaning is the process of unveiling what is truly important for us and others in every single moment. We create meaning when we...
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Jan 20, 20192 min read
You have one-hour appointment
Sarah works at a hairdresser in town. She works independently and has her own clients. She is not employed by the salon owner. She starts...
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Jan 17, 20192 min read
One story for times of despair
Rachel Naomi Remen recalled in a podcast interview with Krista Tippett the story her grandfather gave her as a gift for her 4th birthday:...
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Jan 15, 20191 min read
Fitting in
As children we spend an incredible amount of time trying to fit in, wearing our hair like our peers, talking like them, being like the...
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Jan 13, 20191 min read
Reaching out for a human being
I see more and more companies that make virtually impossible to talk to a human being when you have a problem with their service. I do...
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