Blog

Jan 3, 20223 min read

Sticking to what really matters

One of the narratives that have emerged strongly this year for me has been commitment to processes and values no matter what, even when...

Dec 20, 20212 min read

Position is not everything

One of the first things you learn in any negotiation training is never to negotiate straight away on positions. To which I add, avoid...

Dec 3, 20212 min read

Courageous conversations

Hemingway once referred to courage as grace under pressure. These words talk about Luz. Luz Mendez participated in the peace negotiations...

Nov 22, 20212 min read

Intractable

Intractable feels as if the circumstances are pulling you into a spiral of conflict. You repeat the same arguments, you can’t see any...

Nov 4, 20213 min read

One moment of idiocy

A couple of months ago my friend’s mother committed suicide. She had struggled her whole life with mental health problems – at least...

Oct 18, 20213 min read

The problem with a "Get it done" approach

Conflicts are not simply problems, but we often treat them as if they are. When facing a conflict at work we look at the best ways to...

Oct 4, 20213 min read

Of course, I'm right

Last week I was invited to speak at the Annual Project Management Conference. My topic: managing difficult conversations with...

Sep 16, 20213 min read

3 damaging assumptions that prevent you from having good conversations

When working on communication, narrative, and strategy with clients I find myself constantly confronting and re-examining some damaging...

Sep 2, 20214 min read

On Nudging and manipulation

Greedy marketers, politicians, well-intended individuals who say they want the best for us, they’re all trying to influence us without...

Aug 18, 20212 min read

She has a problem

The way we communicate with others is influenced by our emotions and how we perceive the world around us. Children tend to feel powerless...

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